Cancellation and Refund Policy

Cancellation Policy

• Once the subscription or service has been activated, cancellation is not permitted under normal circumstances.
• In case of duplicate payment or accidental order, cancellation requests can be raised within 7 days from the date of payment.
• Requests must be submitted via email to: [email protected]
• Cancellations will be processed only after internal verification and approval.

Refund Policy

• No refunds will be issued for services already delivered, including ERP setup, onboarding, or partial usage.
• Refunds are applicable only in cases of duplicate transactions or failure of service due to internal technical errors.
• Approved refunds will be processed within 7–10 business days through the original payment method.

Exceptions

We reserve the right to approve or deny any refund request based on:

• Payment verification status
• Extent of service usage
• Nature of the refund reason

Contact Us

For any concerns or refund-related queries, please contact:

EduBridge ERP
📧 [email protected]
📞 +91 94178 73297
🕒 Mon–Sat, 10:00 AM – 6:00 PM